Sirenko studio / Documents

Public Offer

Last updated: 13 September 2026

Public offer·Privacy policy·Terms of service·Payment methods·Refund policy

ℹ️ This document is available in English and Ukrainian. The English version is the official and legally binding version.

Цей документ доступний англійською та українською мовою. Англійська версія є офіційною та юридично обов'язковою.

This Public Offer (the "Offer") is a proposal by Individual Entrepreneur Vasyl Sirenko (the "Contractor") addressed to any person who accepts its terms (the "Client") to enter into a services agreement on the terms set out below.

Sirenko studio is the commercial name of the Contractor's web studio at sirenko.studio. References to "we" or "our team" in communications and on the site are a convenient way of speaking: the Contractor organises the services. Individual tasks may be performed by engaged freelancers or subcontractors under a subcontract; this does not create employment or a payroll of hired employees of the Contractor. The agreement, invoices, and legal responsibility for the services lie with the Contractor (IE Vasyl Sirenko, Georgia).

Acceptance of this Offer (by confirming a project proposal or paying an invoice issued by the Contractor) constitutes full and unconditional acceptance of all its terms — by both individuals and legal entities. Submitting a contact form without an agreed Order is an inquiry for discussion only (see Section 3).

ℹ️ If the Parties have signed a separate individual written agreement for a specific project, the terms of that agreement take priority over this Offer and the Terms of Service in case of conflict. This document is currently published in English and Ukrainian; translations into other languages are a separate step.

Contractor: Individual Entrepreneur Vasyl Sirenko Tax ID (INN): 322960649 Legal form: Individual Entrepreneur (IE), registered under the laws of Georgia Registered address: Ambrolauri Municipality, Didi Chorjo village, 5th street, N28, Georgia Registration authority: National Agency of Public Registry (LEPL), Ministry of Justice of Georgia Registration date: 18 May 2026 Email: [email protected] Website: sirenko.studio Commercial name on the site: Sirenko studio

Client: any individual or legal entity who has accepted this Offer by the means described in Section 3.

The Contractor undertakes to provide IT and web development services, including:

— Website and landing page development (WordPress, WooCommerce, static HTML/CSS/JS)

— Setup and configuration of online stores

— Setup, management, and maintenance of VPS servers

— Site migration, speed optimisation, and security hardening

— Technical consulting and support

— UI/UX design and graphic materials

The specific scope, deliverables, timelines, and cost of each project are defined in an Order (see Section 4), typically in the form of a Project Proposal or Invoice agreed before the relevant stage of work begins.

3.1. The Offer is deemed accepted (Acceptance) upon the occurrence of any of the following:

— Written confirmation of a Project Proposal or Order (by email or agreed messenger);

— Payment of an Invoice issued by the Contractor for an agreed Order.

3.2. Submitting a contact form with only an idea description, without an agreed price and scope, is not Acceptance of a paid Order. It is a preliminary inquiry for discussion.

3.3. From the moment of Acceptance in respect of a specific Order, a contract on the terms of this Offer and the agreed Order arises between the Parties.

3.4. Electronic messages from the address provided by the Client when making contact, as well as payment confirmations, may be used as evidence of agreement to the terms to the extent permitted by applicable law.

4.1. "Project Proposal" — a description of the task, indicative scope, stages, timelines, and cost sent by the Contractor to the Client for discussion. It does not obligate the Client to pay for work until the Parties have explicitly agreed an Order.

4.2. "Order" — the set of conditions for a specific project or stage agreed by the Parties: scope of work, expected deliverable, price, timelines, payment schedule, acceptance criteria, and other special terms. An Order may take the form of an email, messenger message, invoice with a service description, or a separate specification document.

4.3. Document priority (from highest to lowest for the same project):

— Signed individual agreement (if any);

— Agreed Order / specification / invoice with stage description;

— This Public Offer;

— Terms of Service and other reference pages of the site;

— General service descriptions on public pages of sirenko.studio.

4.4. If a requirement is not stated in the Order and is not obviously necessary for the agreed feature to function, it is considered out of scope and is arranged as additional work (Section 5).

5.1. "Scope change" — any new or modified request by the Client that is not included in the agreed Order: additional pages, features, integrations, design changes after a layout has been approved, rework of an already accepted block, etc.

5.2. Before commencing additional work, the Contractor notifies the Client of the impact on price and timelines. The Client may approve the change, decline it, or limit the new scope.

5.3. The Contractor is not obligated to perform work beyond the amount agreed for payment or without confirmation of a new Order or invoice.

5.4. If additional work became necessary due to hidden technical issues in third-party code, the Client's hosting, or infrastructure that could not reasonably have been identified before the start, the Parties agree a separate budget or change of approach. The Contractor is not obligated to resolve third-party defects free of charge outside the agreed scope.

5.5. Indicative prices on the public pages of the site (service blocks, package examples) are not a final price until an Order has been confirmed.

6.1. The cost of services is determined individually for each project and is stated in the Order or Invoice.

6.2. Payment is made in stages — upon completion of work or according to an agreed schedule:

— The Contractor completes a portion of work and issues an Invoice for the corresponding stage;

— The Client pays the issued Invoice;

— After payment is received, the Contractor proceeds to the next stage, unless otherwise agreed.

Advance payment is not a mandatory condition unless the Order states otherwise. An Invoice is issued for work actually completed or a clearly defined scope agreed by the Parties.

6.3. Accepted payment methods:

— International bank transfer EUR via SWIFT (IBAN: GE21BG0000000612483555EUR, Bank of Georgia, SWIFT: BAGAGE22, correspondent bank: Commerzbank AG, Frankfurt, SWIFT: COBADEFFXXX);

— International bank transfer USD via SWIFT (IBAN: GE21BG0000000612483555USD, Bank of Georgia, SWIFT: BAGAGE22, correspondent bank: JPMorgan Chase Bank, N.A., New York, SWIFT: CHASUS33);

— Wise (TransferWise) — recommended for EU clients (supports SEPA within the EU). The Wise payment address is listed on the payment page (used for Wise payments only, not for correspondence).

Full details are on the Payment Methods page: https://sirenko.studio/en/documents/payment/

6.4. All invoices are issued in the name of IE Vasyl Sirenko, INN 322960649, Georgia and are valid for accounting and tax purposes.

6.5. The Contractor operates under the Georgian small business regime (fixed tax of 1% of turnover) and is not registered for VAT (turnover is below the mandatory registration threshold of 100,000 GEL per year). VAT is not charged on invoices.

6.6. In the event of a late payment, the Contractor may charge a penalty of 1% per month on the overdue amount after 14 calendar days from the due date, and may also suspend work until payment is received.

The Contractor undertakes to:

— Perform services in accordance with the agreed Order;

— Keep the Client's business information confidential;

— Notify the Client of circumstances that may materially affect the delivery timeline;

— Provide up to 3 rounds of revisions within the agreed scope at no additional charge, unless the Order states otherwise;

— Issue an official invoice for every payment received.

The Contractor has the right to:

— Suspend work in the event of a payment overdue by more than 14 days;

— Decline an Order before Acceptance or before an invoiced stage begins, if the task is unlawful, technically impossible within the agreed timeline, or creates unacceptable risk;

— Reference the completed project in the portfolio, unless the Client has objected in writing within 30 days of delivery (details — Section 11).

The Client undertakes to:

— Provide required materials in a timely manner (content, images, access credentials, brand guidelines);

— Review and accept deliverables within the timelines stated in Section 9;

— Guarantee ownership of all rights to content provided to the Contractor;

— Make payments in accordance with the agreed schedule;

— Not use the received deliverables for unlawful purposes;

— Not transmit full payment card details or passwords via correspondence when the project can be handled through separate access roles.

9.1. The Contractor delivers a stage or project result by providing access (hosting credentials, file transfer, link to a staging or live site, instructions) and a brief delivery notice to the agreed email or messenger.

9.2. The Client has 5 (five) business days from delivery to review, accept, or submit a reasoned request for revisions within the agreed scope.

9.3. If the Client has not submitted reasoned objections regarding non-conformity with the agreed Order within 5 business days, the result is deemed accepted. Warranty fixes within the guarantee period (Section 13) after acceptance do not cancel the fact of delivery.

9.4. A request for design changes, new features, or different scope after delivery is treated as a Scope Change (Section 5) rather than a free revision, unless it is a defect within the warranty.

9.5. The final payment for a stage (if provided for in the Order) is made after the result of that stage is accepted, or in accordance with the agreed schedule if the schedule requires payment before delivery at a specific milestone.

9.6. Delays on the Client's side (content, access credentials, or feedback not provided) may shift calendar delivery dates by a corresponding period without penalty to the Contractor.

10.1. To fulfil an Order, the Contractor may engage freelancers and other subcontractors under a subcontract (the "team members"), while remaining responsible to the Client for the result under this Agreement. Such engagement does not create employment and does not constitute a payroll of hired employees of the Contractor.

10.2. Team members do not become parties to this Agreement. The Client has no direct obligations to them unless otherwise agreed in writing with the Contractor.

10.3. The Client may not, without the Contractor's consent, directly issue binding tasks to team members or require separate agreements, NDAs, or invoices from them outside of the Contractor.

10.4. The Contractor ensures that engaged persons maintain confidentiality and do not use the Client's materials outside the project.

10.5. The use of "we / Sirenko studio team" on the site and in correspondence does not change the fact that the Client's counterparty remains the Contractor — IE Vasyl Sirenko.

11.1. Upon full payment for the relevant Order, the Client receives full ownership of all custom code, design, and content created specifically and exclusively for their project. Exception: if the project is built on a ready-made product, theme, or "engine" of the Contractor, the Client receives a non-exclusive licence to use that product on the agreed domains, while ownership of the product itself remains with the Contractor, unless an individual agreement provides otherwise (Section 12).

11.2. Third-party components (open-source libraries, WordPress plugins, stock images, licensed themes) remain subject to their respective licences. The Client is responsible for continued compliance with those licences after the deliverable is transferred.

11.3. The Contractor retains the right to feature the project in the portfolio at sirenko.studio, unless the Client has objected in writing within 30 days of delivery, or unless the Order includes a restriction (e.g. an NDA).

12.1. If the project is built on a ready-made product of the Contractor (a theme, template, catalogue, or "engine" — a reusable solution rather than a bespoke build with full rights transfer), this Section applies in addition to Section 11.

12.2. What is included in the product: theme, page templates, post types, fields, catalogue logic, forms, calculators, menus, and other functionality developed by the Contractor for reuse.

12.3. What is not included in the product (and remains the Client's property): texts, photos, brand assets, the Client's customer data, form submissions, domain, hosting, and other services paid for by the Client.

12.4. Licence: non-exclusive, non-transferable to third parties, valid for the domain(s) specified in the Invoice (typically the live domain and one staging domain).

12.5. Prohibited: copying the product to third parties, reselling it, or using it on another site without a new Invoice.

12.6. Product updates are performed only at the Client's request — within a paid support plan or under a separate Invoice.

12.7. Payment of an Invoice with wording that expressly references the product licence and domain constitutes Acceptance of this Offer in this mode, unless the Parties have agreed otherwise (Section 20).

12.8. When an individual agreement is needed: large sum or multiple stages; separate technical specification; requirement for a signed document for accounting purposes; additional security requirements or NDA. In that case, Section 20 applies.

13.1. The Contractor provides a 30-day warranty from the date of acceptance of the work (or from the date it is deemed accepted under Section 9.3).

13.2. During the warranty period, errors and defects within the agreed scope are corrected free of charge.

13.3. The warranty does not cover: changes made by the Client or third parties; updates to plugins, themes, or third-party APIs; changes to the server environment; new scope (Section 5); or force majeure (Section 14).

14.1. A Party is relieved of liability for partial or full non-performance of obligations if this results from circumstances beyond its reasonable control: natural disasters, war, widespread internet or power outages, acts of government authorities, sanctions that objectively prevent performance, epidemics — provided such circumstances directly affected performance.

14.2. The Party invoking force majeure notifies the other Party within a reasonable time with a description of the circumstances and their expected impact on timelines.

14.3. If force majeure continues for more than 60 consecutive calendar days, either Party has the right to terminate the Agreement with respect to the unperformed part, with settlement for work actually performed and paid in accordance with the Refund Policy and Section 18.

14.4. Temporary disruptions of individual hosting providers, domain registrars, or payment services may suspend work without penalty if the Contractor does not control those services but makes reasonable efforts to restore them.

15.1. The Contractor is not liable for damages caused by: extended outages of third-party services (hosting, domain registrars, payment systems, CDN); content or instructions provided by the Client; changes made by the Client or third parties after delivery; loss of profit, loss of revenue, or indirect damages.

15.2. The Contractor's aggregate liability for a specific Order shall not exceed the amount actually paid by the Client for that Order, unless mandatory provisions of law impose a higher limit.

15.3. For Clients who are consumers resident in the EU, mandatory consumer protection rules of their country of residence apply to the extent they cannot be excluded by contract.

16.1. Both Parties undertake to keep confidential all non-public information (business data, technical information, access credentials, project specifications, personal data within the project scope) received in the course of performing the Agreement.

16.2. The obligation survives for 2 years after the Agreement ends, unless a different term is agreed in writing (e.g. in an NDA).

16.3. Disclosure is not a breach if the information became public through no fault of the Party, or if disclosure was required by law or a competent authority.

17.1. The Contractor processes the Client's personal data (name, email, phone, payment reference details for payment identification) for the purpose of providing services, issuing invoices, and communicating about the project.

17.2. A detailed description of processing is in the Privacy Policy at sirenko.studio. For EU clients, the Contractor respects GDPR requirements to the extent of applicable law.

Privacy Policy (EN): https://sirenko.studio/en/documents/privacy-policy/

18.1. The Agreement in respect of a specific Order enters into force upon Acceptance of that Order and remains in force until both Parties have fully performed their obligations or the Agreement is terminated.

18.2. Either Party may terminate the Agreement by written notice if the other Party has materially breached its terms and has not remedied the breach within 7 calendar days of notification.

18.3. In the event of early termination at the Client's initiative, payment for stages already performed and delivered (or deemed accepted) is not refunded. For a stage begun but not completed — partial refund proportional to the unperformed part (see Refund Policy). Payment for stages not yet started is refunded within 14 business days if funds have already been received.

18.4. In the event of termination at the Contractor's initiative without breach by the Client, payment for stages not yet started is refunded within 14 business days.

Refund Policy (EN): https://sirenko.studio/en/documents/refund-policy/

19.1. This Agreement is governed by the laws of Georgia (საქართველო).

19.2. For EU clients: mandatory consumer protection rules of the Client's country of residence continue to apply to the extent they cannot be excluded by contract.

19.3. Disputes are resolved by negotiation within 30 calendar days. If no agreement is reached — through the competent courts of Tbilisi, Georgia, unless mandatory consumer protection rules require otherwise.

20.1. Legal entities and individuals may request a bilateral service agreement in addition to, or instead of, acceptance through this Offer. A signed individual agreement takes priority over this Offer in case of conflict. Contact: [email protected].

20.2. For legal entities, invoices include the Contractor's details, service description, amount, and banking details.

20.3. Signed copies of invoices and agreements (electronically or in wet ink) are available upon request.

Contractor: IE Vasyl Sirenko · INN 322960649 · Georgia Commercial name: Sirenko studio · sirenko.studio Email: [email protected] Billing and refunds: [email protected]

Public Offer (UK): https://sirenko.studio/legal/publichna-oferta/ Public Offer (EN): https://sirenko.studio/en/documents/public-offer/ Terms of Service (EN): https://sirenko.studio/en/documents/terms-of-service/ Privacy Policy (EN): https://sirenko.studio/en/documents/privacy-policy/

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